Policies

Cancellation Policy

When you schedule an appointment, please understand that time is being reserved for you. If you need to change or cancel an appointment that is fine; just make sure you give 24 hours’ notice.

Please note: you must give 24 hours’ notice, or you will be charged the full amount of your session.

Questions? Please contact us for further information.

Confidentiality

The law protects the confidentiality of communications between a client and a therapist, and information cannot be disclosed without prior written permission from the client. However, there are some exceptions required by law to this rule. These include:

• When there is suspected child abuse or dependent adult or elder abuse. We are required to report this to the appropriate authorities.
• If a client is threatening serious bodily harm to another person(s), we are required to notify the police and the intended victim.
• If a client intends to harm him or herself, we will make every effort to work with the individual to ensure his/her safety. However, if an individual does not cooperate, we will take further measures without his or her permission that are provided to us by law in order to ensure the client’s safety.